CreditClean

Support

Questions, bugs, or feedback? Email twinsystemsrl@gmail.com. The fastest route is Settings → Send Feedback inside the app. It reaches us directly, and if a statement won't import you can attach a private, redacted diagnostic in one tap.

Frequently asked

Which statements can I import?

CreditClean reads PDF statements from many banks, and various CSV exports. If your bank isn't recognized yet, you can add transactions manually with the + button, and tapping Send diagnostic helps us add support for that format.

My statement is password-protected.

That's fine; CreditClean will prompt you for the password and unlock the PDF on your device. The password is never sent anywhere.

The app couldn't find any transactions in my statement.

Some bank layouts (or scanned-image PDFs) aren't recognized yet. Add the transactions manually for now, tap Send diagnostic so we can add your bank, or try importing a CSV export from your bank instead.

How do I restore my subscription?

Go to Settings and tap Restore Purchases. Make sure you're signed in with the Apple ID you used to subscribe.

How do I cancel?

Subscriptions are managed by Apple: open the iOS Settings app → your name → Subscriptions → CreditClean → Cancel.

Where does my data go?

By default, nowhere. Everything stays on your device. See our Privacy Policy for the optional Pro cloud feature.