CreditClean

Privacy Policy

Last updated: July 30, 2026

In short: CreditClean keeps your financial data on your device. The free app collects nothing and sends nothing off your phone. An optional Pro feature sends only merchant names and your category names (never amounts, dates, balances, or account numbers) to our server for smarter categorization, and only after you turn it on and consent.

1. Who we are & privacy contact

CreditClean is provided by TwinSystems (Canada). The person responsible for the protection of personal information (privacy officer) is Romen Poirier Taksev, reachable at twinsystemsrl@gmail.com.

2. On-device by default

All statements, transactions, categories, and settings are stored locally on your device (Apple SwiftData). There is no account or login, and the free app contains no analytics, trackers, or advertising. Nothing leaves your device.

3. Optional Pro cloud categorization (opt-in)

If you subscribe to Pro and enable cloud categorization and accept the in-app consent, the app sends only normalized merchant-name text and your category-name text to our processing server (api.twinsystems.xyz). We never send transaction amounts, dates, balances, account or card numbers, or person-to-person and e-transfer names. Those are filtered on your device and categorized locally. You can turn cloud categorization off at any time in Settings; the app then categorizes entirely on-device.

4. Service providers (sub-processors)

For cloud categorization, merchant text is processed by Anthropic (Claude API, United States) solely to return a category; per Anthropic's commercial terms it is not used to train models. Feedback and diagnostics you choose to send (see §8) are triaged by Anthropic and stored in our backlog tool Notion (United States). Purchases are handled by Apple. Hosting and request processing are provided by Cloudflare.

5. Cross-border transfer

Cloud categorization and any support submissions are processed in the United States. By enabling these features you consent to your merchant/category text and submissions being transferred and processed outside Quebec and Canada.

6. Data retention

We do not retain your transaction data on our servers. Cloud categorization is processed in the moment and not stored. Support submissions you choose to send are retained in our backlog only as long as needed to resolve them.

7. Subscriptions

To confirm your subscription, the app sends Apple's signed transaction to our server, which derives an opaque, non-identifying hash solely to check entitlement. We do not receive your name, email, or payment details.

8. Feedback & diagnostics you send us

If you send feedback we receive your message and an optional reply email. If a statement doesn't import and you tap Send diagnostic, we receive a redacted structural snapshot. Transaction amounts, dates, and merchant names are removed on your device before it is sent, and it is used only to add support for that statement format. Both include basic diagnostics (app version, build, OS version, device model) and are used only to respond and improve the app.

9. Your rights

You may access, correct, or delete your data (it lives on your device and is removed when you delete the app), and withdraw consent to cloud categorization at any time. For any privacy request or complaint, contact our privacy officer above. Quebec residents may also complain to the Commission d'accès à l'information du Québec; other Canadians to the Office of the Privacy Commissioner of Canada.

10. Security

All network traffic uses HTTPS; we minimize what is sent and retain nothing of your financial data server-side.

11. Children

CreditClean is rated 4+ and is not directed to children under 13; we do not knowingly collect information from them.

12. Not financial advice

CreditClean helps you understand your own statements; it is not financial, credit, or tax advice, and does not provide credit repair.

13. Changes

We will update this page and its "last updated" date when our practices change.